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Odoo 20 for home services · UAE

Odoo for pest control and cleaning companies in the UAE.

From the customer's first message to the signed job report and the invoice, every job runs in one system. Your office sees every request, your technicians work from their phones, and customers get a report with before and after photos.

Pest controlDeep cleaningAC duct cleaningWater tanksMaintenance contracts

Book a free 30-minute call → Follow one job from start to finish ↓

A day's visits on a map of Dubai and Sharjah: each technician's route with distance and driving time, and the day schedule underneath
Odoo 20the current version
AED · 5% VATon quotes and invoices
AR / ENscreens and documents
Sound familiar?

Where a service company loses jobs and money.

01

Requests get lost

They arrive by WhatsApp, phone, email and the website. Some stay in one person's chat and never get a reply.

02

Quotes take too long

Each quote is typed by hand and prices change from one person to the next. A customer who waited a day has often booked someone else.

03

The plan lives in a group chat

Nobody can see at a glance who's free, who's running late or how far the next visit is.

04

Photos stay on phones

The work is done well, but the customer gets a short message instead of a report they can keep.

05

Follow-ups depend on memory

The free follow-up visit and the next quarterly treatment happen only if someone remembers them.

06

Materials go missing

Nobody knows what's left in each van, and billable extras used on site don't reach the invoice.

07

Bad reviews come as a surprise

You find out a customer was unhappy when their review appears on Google.

How it works

One job, from the first message to the rating.

Each step passes its information to the next, so nobody types the same thing twice. The screens on this page come from a working Odoo 20 setup with invented customers.

01

Request

Requests from the website, phone, email and WhatsApp land in one list with their source.

nothing lost
02

Quote

A quote from your price list in AED with 5% VAT, accepted and signed online.

signed online
03

Schedule

The visit goes to a technician with the right skills, with the driving time between jobs.

the right person
04

On site

The technician follows the checklist for that service, adds photos and gets the signature.

work recorded
05

Report & invoice

The customer receives the job report, and the invoice is ready with the materials used.

billed the same day
06

Rating & repeat

The customer rates the visit, and the follow-up and contract visits are already planned.

repeat business
Requests

Every request in one list, whoever took it.

Requests from your website, your phone line, email and WhatsApp land in one pipeline, with the service, the type of property and the price expected. Your team sees what's new, what's been called and what's waiting for a quote.

Tag

Customers can book by themselves

Existing customers can request a service from your website, and urgent visits go straight to the schedule.

You see which channels pay

Requests by service, area and source show which ads and channels bring paying customers.

Steptool

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A pipeline of service requests: sofa cleaning, deep cleaning, pest control, water tank and AC duct cleaning, with stages from new request to won
Quotes

Quotes your customers accept and sign online.

Your team picks a template, for example pest control for a villa, and the quote is ready in AED with 5% VAT. The customer opens it on their phone, adds extras such as mattress or AC duct cleaning, then signs and accepts it.

Tag

The follow-up is booked with the sale

A free follow-up visit included in the price is created with the order, so it happens without anyone remembering it.

Everyone quotes the same prices

Services, add-ons and prices come from one list, whoever prepares the quote.

Deposits online if you want them

Customers can pay a deposit or the full amount when they accept, through the payment provider you use.

Steptool

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A quotation as the customer sees it online: pest control for a villa, a free follow-up visit and add-ons with quantities, total in AED, with an Accept and Sign button
Scheduling

The whole team's week on one screen.

Your dispatcher sees every technician and crew, each visit coloured by service, and the jobs still waiting for someone. Drag a visit onto a technician's day, or let Odoo suggest who should go based on skills and free time.

Tag

Driving time is counted

The map shows each technician's route with the distance and driving time, so you know whether 11:30 in Business Bay is realistic before you promise it.

Customers are told

When the plan is published, the customer receives an email with the date and time of the visit.

Skills decide who goes

Water tank jobs go to the people trained for them, and pest control visits to your pest control team.

Steptool

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A weekly schedule of four technicians with visits coloured by service, and five visits waiting to be scheduled
On site

Your technicians work from their phones.

Each technician sees today's visits with the address, a call button and directions. They start the job, follow the checklist for that service and record what they did, room by room.

Tag

Arrival on record

Starting a visit records the time and the technician's location, so you know when work really began.

The right questions for each service

Pest control asks for pests found, areas treated and safe re-entry time. AC duct cleaning asks for the condition of each room and unit.

Signed on the spot

The customer signs on the technician's phone, and the visit is complete.

Steptool

Book a free 30-minute call →

Two phone screens: a visit with the customer's address and the AC duct cleaning checklist, and the job report with each room and AC unit, a video and recommendations
Job reports

A report with before and after photos, in your branding.

After every visit the customer receives a proper report with your logo, the service details, photos before and after for each room or AC unit, and both signatures. They can keep it, forward it to a landlord or add it to their own records.

Your logoBefore and afterSigned

Videos too

Short videos are linked in the report with a QR code the customer scans to watch.

A different report for each service

Pest control reports list the products applied, the method, the dose and the target pests. Cleaning reports show each area and its condition.

Sent from the visit

The report goes to the customer by email from the visit itself, ready for the invoice.

Steptool

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A branded AC duct cleaning report: a cover page, then the service details and before and after photos for each bedroom
Behind the job

And everything behind the job.

Stock in every van

Each van has its own stock. Materials used on a visit come off that van, and you see what to refill.

Extras reach the invoice

Billable items used on site, such as glue boards or rodent stations, are added to the order.

Invoices the same day

The order is ready to invoice when the visit is complete, in AED with 5% VAT.

Accounting in the same system

Payments, bank, VAT returns and your accounts in Odoo, so the books match the jobs.

Ready for UAE e-invoicing

Invoices are prepared in a setup that is ready for e-invoicing in the UAE.

Arabic and English

Screens for your team and documents for your customers in either language.

Your team and their skills

Each person's skills, working hours and leave are part of planning.

Your website

Odoo can run your website with quote and booking forms, or your current site can send its requests to Odoo.

Contracts

Contracts for restaurants, buildings and villas.

Sell monthly or quarterly service to restaurants, offices, residential buildings and villa owners. When the customer confirms, Odoo plans the visits months ahead and sends the invoice every period.

Tag

Steady monthly revenue

You see your recurring revenue and which contracts are coming up for renewal.

A report after every visit

Restaurants and buildings get a report after each visit for their own files and inspections.

Steptool

Book a free 30-minute call →

A monthly pest control contract for a restaurant kitchen: AED 400 a month plus 5% VAT, with the scope of each visit
Customer ratings

Hear about an unhappy customer before Google does.

After each visit the customer gets a short rating request. Ratings and comments arrive per technician and per service, so a manager can call the customer the same day.

Tag

Ask in plain words

Odoo's AI answers questions such as "which customers rated us below 4 this month, and what did they say?" from your own data.

Coaching with facts

Ratings per technician show who needs support and who deserves credit.

Steptool

Book a free 30-minute call →

Customer ratings for recent visits, per technician, with short comments and one neutral rating
Who it's for

Built for the companies that look after homes and buildings.

Pest control

Villas, apartments, restaurants and warehouses, with treatments, products and follow-up visits.

Deep cleaning

Move-in and move-out cleaning, regular cleaning and crews of several people.

AC duct and coil cleaning

Room by room and unit by unit, with photos before and after.

Water tank cleaning

Cleaning and disinfection, with the next visit planned for you.

Sofa, mattress and carpet

Sold alone or as add-ons on a bigger job.

Maintenance and handyman

AC repair, plumbing, electrical and painting, with parts taken from stock.

Pricing

What it costs, in two agreements.

You know both figures before anything starts.

Odoo licences, from Odoo

You buy the Odoo subscription directly from Odoo, at Odoo's price for the UAE, with no middleman. Plans and prices change from one country to another, so check them on odoo.com/pricing.

The implementation, with NavyBits

Every project starts with an assessment of how you work, typically around $3,000, with an official quote after the free call. Setup, data import, training and support follow, priced for your scope.

Assess · Build · Maintain

How a home services implementation runs

Most implementations need some customization, and we plan for it from the first day. Each one begins with an assessment of how you work today.

01

Assess

We map how you take requests, quote, plan visits, report to customers and invoice, and agree the target flow.

output: written scope
02

Configure

Your services and prices, quote templates, teams and skills, vans, checklists for each service and your job report.

output: your setup
03

Migrate

Customers, properties, open contracts and price lists, loaded and checked before go-live.

output: reconciled data
04

Train

Office staff, dispatchers and technicians, each trained on the screens they use, on their own phones.

output: a trained team
05

Pilot & go-live

One team or one service goes live first, then the rest of the company follows.

output: live system
06

Maintain

Support, version upgrades and a prioritized backlog of refinements.

output: a system that keeps up

69+ verified Odoo references on Odoo's partner portal. Out of 100+ businesses we've served since 2015.

Verified on odoo.comOther clients

See our references on odoo.com ↗
4+

years is how long the average client relationship lasts. Most clients stay and grow their system with us.

10

Odoo-certified experts on the team. Every project has been led by a senior engineer since 2015.

100+

businesses served since 2015. 80+ of them are active clients today.

Trusted by
Globe Express Services (GES)NFPC, National Food Products CompanyAKA ContractingAbou AfifAntaki Group HoldingZoughaib & Co.
Questions

Questions we hear

If your question is not here, bring it to the call.

Which Odoo apps does this use?

CRM for requests, Sales for quotes, Planning for the schedule and the technician app (field service lives inside Planning in Odoo 20), Inventory for van stock, Accounting for invoices and VAT, and Subscriptions for maintenance contracts. Website is optional, for online booking.

Does it run on Odoo Online?

Yes. Everything on this page runs on Odoo Online, Odoo's own cloud, on its Custom plan. You don't need your own server.

Can requests come from WhatsApp?

Yes. Odoo's WhatsApp app connects your business number (it needs a Meta Business account). Our AI agent, built on Orbit, can also answer customers on WhatsApp and pass their requests to Odoo, depending on your setup.

Can our technicians work without internet?

In part. When a technician opens the job before going into a basement or a plant room, it stays on the phone, and notes typed there are sent as soon as the signal returns. Photos, the customer's signature and closing the job need a connection, so the technician finishes those back in coverage. We try this on your own phones during the assessment.

Can we keep our current website?

Yes. Your website forms can send requests to Odoo, or you can move the website to Odoo later.

Is it available in Arabic?

Yes. Your team can work in Arabic or English, and each customer can get quotes and invoices in the language they prefer. Setting up the job report in both languages is part of the project.

Does it handle UAE VAT and e-invoicing?

Quotes and invoices carry 5% VAT, and your VAT reports come from the same books. The setup is ready for e-invoicing in the UAE.

How long does it take?

That depends on how many services, teams and branches you have, and on the data to move over. The assessment gives you a written plan with the timeline.

Can we see it working before we decide?

Yes. In the free call we show a working Odoo 20 setup for a pest control and cleaning company: requests, the schedule, the technician's phone and the job report.

Who will we work with?

A senior engineer leads every project. NavyBits is an Odoo Silver Partner with offices in Lebanon and the UAE, and you can contract with our Dubai company, NAVYBITS TECHNOLOGIES - FZCO.

Write to us

Tell us how your company runs today.

Prefer writing to a call? Tell us your services, the size of your team and what's not working, and we'll get back to you.

  • Your message goes straight to our team.
  • We sign an NDA before you share anything confidential.

See your own jobs
running on Odoo.

In 30 minutes we look at how your company takes requests, plans visits and reports to customers, and show you the same flow on Odoo 20.

Book a free 30-minute call →

No follow-up unless you ask for one. Prefer email? sales@navybits.com

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